Independent IT Consultant · Bali
Independent IT consultant in Bali since 2004. I look beyond the immediate symptom — across devices, networks, systems and the way they work together — to understand what is actually causing the problem and what makes sense to do next.
How I can help
Most work starts in one of these places. The tags are examples, not a full list — if you're not sure where your situation fits, just tell me what's happening.
Difficult, unclear or recurring technology problems that need proper diagnosis before deciding what to change.
Technology and infrastructure planned around how the place or business actually needs to work.
Practical help when technology needs fixing, improving, replacing or moving.
Ongoing support for technology that needs attention after installation.
Who you deal with
You deal directly with me. I diagnose the problem, plan the work and stay responsible for the result. When a project needs additional hands, I bring in people I trust and remain your point of contact.
Sanjaya — from the first message through diagnosis, planning and the final check. Ruijie and QNAP certified.
People I trust for larger or specialist work, such as fibre runs and bigger installations — working to the same standard, with me still accountable.
Relationships
Technology rarely stays isolated. A Wi-Fi problem can lead to questions about internet reliability, devices, backup, security or infrastructure. Over time, many clients simply call me when something technical needs to be understood or sorted out.
Devices → Wi-Fi → backup → ongoing support
Network → internet → CCTV → maintenance
Email → website → computers → network
Assessment → planning → installation → handover
Examples of how work often grows — every place and every relationship is different.
How I work
Sometimes the right recommendation is not to buy anything.
If an existing system can still do the job reliably, I will say so. If a repair, configuration change or improvement makes more sense, that comes first. And when replacement really is the better long-term decision, I will explain why.
When the existing equipment still does the job.
When the real problem can be solved without unnecessary replacement.
When keeping the old solution no longer makes practical sense.
Care
For clients who prefer continuity, Care can cover the systems we already know — from maintenance and monitoring to renewals and ongoing technical support.
Pricing depends on your setup — number of devices, sites, and what's already in place — so I don't publish a flat rate. Tell me your situation and I'll come back with what makes sense.
Priority and emergency support is mainly reserved for Care clients and long-standing relationships.
Working together
You want the problem understood before buying equipment.
You value reliability and long-term results over simply choosing the cheapest quotation.
You want someone who can look across devices, networks, internet and systems rather than only one product.
You appreciate clear scope, realistic expectations and straightforward advice.
For new clients, diagnosis, assessment and site visits may be chargeable depending on the problem and scope.
About
I've worked with technology and clients in Bali since 2004. My work has grown from computers and software into networks, internet, Wi-Fi, CCTV, websites, cloud services and the systems connecting them.
The technology keeps changing, and I keep up with it so my advice is about what you'll need next, not only today. The basic job hasn't changed: understand the problem, find a sensible solution, and be there when the client needs help again.
Get in touch
That's often where I start.
Tell me what's happening, what you've already tried, and what you need to work better.
Bali on-site by scope and schedule · Remote support available elsewhere
